Website Privacy Statement

Effective Date of this Privacy Statement: June 27, 2016.

Baxalta is committed to protecting your privacy and we want to ensure that you understand what we collect from or about you, how we use it and the safeguards we have in place designed to protect it.

This website or mobile application (“Site”) is operated by a Baxalta Incorporated entity or affiliate (“Baxalta”). Please note that on June 3, 2016 Shire and Baxalta merged to become Shire. This Website Privacy Policy Statement (“Policy”) applies to information collected through this Site and through our social media pages (“Social Media Pages”) only.

Baxalta may update this Privacy Statement from time to time. Please check this Privacy Statement periodically for changes. If we make any changes, the updated statement will be posted to this Site with a revised effective date. We encourage you to periodically review this page for the latest information on our privacy practices.

What types of user information do we collect and how?

Personally Identifiable Information

When you access our Site, we may collect personally identifiable information (“PII”) from you when voluntarily submitted to us. Such PII will be used for a limited purpose as described herein. Examples of PII may include your name, mailing address, email address, phone number, user name, password and other information such as payment or credit card information. We may supplement the information we receive from you with information about you that we receive from other sources, such as public databases, joint marketing partners, social media platforms and other third parties.

Other Information

We may also collect other information when you access our Site. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual. Other Information may include the type of device you are using, your IP address, the geographic location of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information and other data that allow us to improve our applications and serve you better, demographic information, aggregated information and any other information provided by you We collect this information through your browser or device, by means of cookies and pixel tags, using Adobe Flash technology (including Flash Local Shared Objects or “Flash LSOs”), from you or by aggregating information. We also may collect Other Information from you, such as your preferred means of communication, when you voluntarily provide this information.

What about "cookies"?

Cookies are small bits of information that this Site places on your computer. We and our third party service providers use various types of cookies, as well as similar technologies such as local shared objects and pixel tags to identify your IP address, browser type, device characteristics, domain name, referring URLs and specific links and web pages through which you click. This data is collected automatically and is utilized for site operations, fraud prevention and to help us improve this Site and your overall experience. This technology also allows us to recognize you when you return to this Site and to provide you with a customized experience that we feel will be of value to you.

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. You may also wish to refer to If you do elect to disable cookies, please note that you may not be able to take full advantage of a personalized experience on this Site and certain functions may not be available to you.

Baxalta uses Google Analytics and WebTrends to collect website analytics. Google Analytics is a web analytics service provided by Google Inc. ("Google"). WebTrends is a service provided by Webtrends, Inc. (“WebTrends”). Both Google Analytics and WebTrends use cookies and similar technologies to analyze how users use the Domains. The information generated about Domain usage (including your shortened IP address) is transmitted to Google and WebTrends in the U.S. This information is used to evaluate visitors’ use of the Domain, compile statistical reports on Domain activity, and provide other services related to the Site and internet use. Google may also collect information about Domain visitors’ use of other websites. For more information about Google Analytics, or to opt out of Google Analytics, please go to: For more information about WebTrends Analytics including information on how to opt out, please visit

We may also use Flash Cookies, LSOs and other technologies to, among other things, collect and store information about your use of the Site, fraud prevention and other site operations. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Site or our online content.

How do we use Personally Identifiable Information (“PII”)?

We may use PII:

  • To respond to your requests.
  • To contact you from time to time to provide you with important information, required notices and promotional materials.
  • To send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies.
  • To communicate with you regarding any inquiries you may submit and to provide you with related support or service.
  • To personalize your experience on the Site by presenting products and offers tailored to you.
  • To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your PII, so we suggest that you read these rules carefully.
  •  For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Site, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
  • As we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How do we share PII with third parties?

We may disclose your PII as follows:

  • To our affiliates for the purposes described in this Policy. Baxalta is the party responsible for the management of the jointly-used PII.
  • To our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services. We seek to require that our service providers adhere to appropriate restrictions on access and use of your PII.
  • To third parties to permit them to send you marketing communications.
  • To third-party sponsors of sweepstakes, contests and similar promotions.
  • To identify you to anyone to whom you send messages through the Site.
  • By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public information, and may be available to users of the Site and to the general public. We urge you to be very careful when deciding to disclose your PII, or any other information, on the Site.

We may also disclose your PII in the following circumstances:

  • As required by law, including laws, writs and ordinances outside your country of residence, to comply with a subpoena, required registration or legal process.
  • To respond to requests from public and government authorities, including authorities outside your country of residence; • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request.
  • To allow us to pursue available remedies and limit the damage we may sustain.
  • In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings.

How do we use and disclose Other Information?

We may use and disclose Other Information in any manner for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as PII under applicable law, then we may use it for all the purposes for which we use and disclose PII. If we combine Other Information with PII, we will treat the combined information as PII while it is combined.

Interest-Based Ads and Online Tracking

We may partner with third-party service providers to serve ads regarding goods or services that may be of interest to you when you access and use the Site and third party-sites. Some of the ads on this Site or on third party sites may be personalized, meaning that they are intended to be relevant to you based on what we or the online advertising network serving the ad know about you or your computer's browsing activity on both the Site and third-party sites. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of pixel tags).

The Network Advertising Initiative (NAI) offers useful information about internet advertising companies, including information about how to opt-out of interest-based advertising by their members. See for general information about the NAI and for the opt-out page. You may also visit to learn about interest-based advertising and how to opt-out from ads served by some or all participating companies.

These opt-out mechanisms rely on cookies to remember your choices. If you delete your cookies, use another computer or device, or change browsers, you will need to repeat this process. In addition, opting out of interest-based ads will not opt you out of all ads, but rather only those ads that are personalized to your interests.

Third Party Services

This Policy does not address, and we are not responsible for, the privacy, information or practices of any third parties, including any third party operating any site or service to which the Site links. The inclusion of a link on the Site does not imply our or our affiliates’ endorsement of the linked site or service.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any PII you disclose to other organizations through or in connection with our Social Media Pages.

How can I access or correct my information?

If you would like us to correct or delete PII that you have provided to us in connection with your use of this Site, please contact us at, and we will endeavor to respond in a reasonable time. We will make a good faith effort to provide you with access to your PII and to correct any inaccuracy or delete such information, at your request, if it is not otherwise required to be retained by law or for legitimate business purposes. There may also be residual information that will remain within our databases and other records, which may not be removed, subject to technical and legal requirements. We may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical or for which access is not otherwise required. For your protection, we may only implement requests with respect to the PII associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.

How do we protect your information?

We have implemented reasonable security measures and practices in an effort to protect the confidentiality of your PII. However, no security system is impenetrable. It may be possible for third parties to intercept or access information that you provide to Baxalta. Baxalta cannot guarantee the security of your information, nor can we guarantee that information you supply will not be intercepted while being transmitted to Baxalta. It is important for you to protect against unauthorized access to your password(s), computer and Baxalta Products. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting use in accordance with the “How to Contact Us” section below.


We do not knowingly solicit data from, or market to, children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information, he or she should contact us at We will take reasonable steps to delete such information from our database within a reasonable time.

Cross-Border Transfers

The Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your PII may be stored and processed in any country where we have facilities or in which we engage service providers. By using the Site, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than your country. Baxalta takes privacy seriously and has taken steps to implement appropriate contracts based on the EU model contract clauses in order to support cross border data transfers

Retention Period

We will retain your PII for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Sensitive Information

We ask that you do not send us or disclose any sensitive PII (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Site or otherwise to us, unless necessary in order to receive the services provided.

Changes to the Privacy Policy

Baxalta retains the discretion to amend this Policy from time to time. Please take a look at the “Effective Date” legend at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we post the revised Policy on our Site. Your use of the Site following these changes means that you accept the revised Policy.

How to Contact Us

Baxalta welcomes any questions or comments you may have regarding this Policy or its implementation. Any such questions or comments should be submitted via email to or directed to the address below. We will undertake reasonable efforts to resolve or address your concern. Please note that email communications are not always secure, so please do not include credit card information or sensitive information in your emails to us.

1200 Lakeside Drive
ATTN: Global Privacy Office / Legal
Bannockburn, IL 60015 USA